Scheduling that respects reality
Drag-to-reschedule. Per-practitioner buffers. Rooms and equipment as resources. Recurring appointments. Waitlists. Timezone and DST-safe from day one.
Scheduling, patient records, billing and reminders for independent clinics. Import from Jane, Cliniko or SimplePractice in one click — we bring every patient, appointment and note with you.
14-day free trial when we open. No credit card. HIPAA-ready infrastructure.
The gap nobody fixes
The incumbents are stable, but they’re also slow, ugly and full of features your front desk never uses. We started over — with what a modern clinic actually needs, running in the background.
What’s in v1
We’re not shipping a dozen half-finished modules. Everything below is what a busy clinic actually uses in the first hour of the day.
Drag-to-reschedule. Per-practitioner buffers. Rooms and equipment as resources. Recurring appointments. Waitlists. Timezone and DST-safe from day one.
Every appointment gets a risk score. High risk triggers an earlier reminder, a deposit request, or a waitlist fill — before the chair is empty.
SMS + email reminders that patients can confirm, reschedule or cancel by reply. Every message lands in one shared inbox — no more lost voicemails.
Invoices generated from completed appointments. Stripe payment links. No-show fee rules. Recurring billing for memberships. One ledger, not three.
Structured intake, clinical note templates, file attachments, tags, merge-duplicates. Full history on one page, soft-deletable with a full audit trail.
Every PHI read and write logged with actor, resource and diff. Row-level tenant isolation enforced in the database. BAA available. Data stays in your region.
The switching-cost killer
The reason most clinics don’t switch isn’t price, or features — it’s the terror of moving years of patient history. We move it for you. Verified, row by row, with a rollback path.
Full API export — patients, appointments, notes, invoices, files.
Direct API migration including recurring appointments and waitlists.
CSV + clinical note import with attachments, preserving threading.
We map your columns for you on a 30-minute call. Zero IT involvement.
Honest comparison
All the big names in clinic software are good at something. Here’s where we think we’re better — and where they still win. We’ll update this table publicly as they release.
| Feature | eMedical Platform | Jane | Cliniko | SimplePractice |
|---|---|---|---|---|
| Done-for-you migration from incumbents | ||||
| No-show risk score per appointment | ||||
| Row-level audit log exposed to the clinic owner | ~ | ~ | ~ | |
| AI-drafted clinical notes (opt-in, BAA model) | ~ | |||
| Two-way SMS inbox for the whole clinic | ~ | ~ | ||
| Stripe-native billing (no extra gateway fees) | ~ | |||
| Resource-aware scheduling (rooms + equipment) | ~ | |||
| Transparent per-practitioner pricing |
Pricing
Your front-desk staff don’t drive revenue — practitioners do. We only charge for the ones who see patients. Design-partner pricing is locked for 12 months.
For independent practitioners running the whole show.
Billed annually.
For growing teams — the tier most clinics pick.
Billed annually.
For multi-location and higher-compliance needs.
Billed annually.
14-day free trial. No credit card. Migration from your current software is included — always.
FAQ
Still stuck? Email hello@emedicalplatform.com — a human (usually a founder) replies within a business day.
Independent clinics with 1–15 practitioners — physio, chiro, psychology, podiatry, dental, GP and allied-health practices. If your clinic lives inside Jane, Cliniko, SimplePractice or a spreadsheet, we were built for you.
Patients (with demographics, tags, history), all past and future appointments, clinical notes (including templates and attachments), invoices and payment status. We verify every row against your source system and send you a diff report before we cut over.
Yes. Every PHI table is scoped to your clinic and protected by row-level security in the database. Every read and write is audit-logged with actor and timestamp. Data is encrypted at rest and in transit, stays in your region (AU/NZ, EU or US), and we sign a BAA before we touch anything sensitive.
Yes — both, on the Clinic and Scale plans. Scale includes a dedicated region and custom audit-log retention.
We integrate with Doxy.me and Zoom for Healthcare rather than building our own video stack. That way you get a tool that's already HIPAA-certified and battle-tested, linked directly from the appointment.
A model trained on booking history (lead time, cancellations, day of week, prior no-shows) surfaces a risk level on each appointment. It's opt-in, runs on a BAA-covered model, and you can see exactly why an appointment was flagged.
Nothing, unless you tell us to. We don't ask for a card up-front, so trials simply expire and your login is paused. You get 60 days to reactivate or export everything — no data held hostage.
Design partners are onboarding now. If you join the waitlist we'll send a calendar link for a 20-minute call — we're selecting five practices for a 12-month co-build at cost.
Design-partner pricing locked for 12 months. A direct line to the founders. The product shaped around your clinic’s actual workflow.
No credit card. We’ll only email about the beta.